Forum: Inkscape Inkscape just stop

Good day.



Using inkscape about to finish a drawing I get a screen that say 
INKSCAPE
HAS STOPED WORKING.

I am fairly new to the program and enjoying it a lot, I have still got 
to
learn a lot about the use but have made a lot of drawings that really
impressed me.

Another point how do you upgrade inkscape I can't seem to find it.

I am running Windows 7 Professional and have seen that it is not on your
list for compatible programs, could this be a problem

I use to run on XP Professional with no problems at all and that was 
before
the 4.8 upgrade.

Hope you can help as I am trying to convince a lot of Corel users that 
this
is the ultimate program to use.



KInd regards.

Krappies.

Cell +27 76 822 3030

Fax +27 086 566 4555

Skype Krappies6

Hi,

Can you attach an image or screenshot of the screen you have seen? do
you think is a Windows message more than a Inkscape message?

How much RAM does your system have? and Graphic card?

What were you doing at the moment the screen appeared? Like, exporting a
bitmap or executing a plugin,...

About the upgrading, it doesn't upgrade by itself, you will have to go
to Inkscape.org and download a new version for your system if its
available.

Salut,
Néstor

El mar, 13-07-2010 a las 11:27 +0200, Krappies escribió:

Salut Nestor.
RAM I have 2gig.
At the time I was busy filling in colour, I will take a screen shot next 
time it happen.
My laptop is the Compaq nx 7300 and about 4 years old I do believe the 
graphic card should be ok as it was ok for the older version of 
inkscape.
It is difficult to tell now if it was a inkscape or windows message it 
just flashed on and was gone before I had a good look at it.
Will do the upgrade thing thank you very much.
Will keep you posted on the happenings.
Thanks for your support.

Salut Nestor.

The bug is back and the message is  from Microsoft visual c++ Runtime 
library.
The message is; This application has requested the runtime to terminate 
in an unusual way. Please contact the application's support team for 
more information.
I hope this can shed some light on the problem
Kind regards.
Krappies

I am not a developer myself, but in my opinion they may need more
information :)

Version of Inkscape, you can see your build at menu Help > About.

When did it happened? was it with the same file? or the same tool?

Try to crash Inkscape on purpose and write down the steps you made.

If you can do that I can help you fill a bug report for Inkscape
developers in case they can fix it for next release :)

Think about it as if you have a car and it stops. When you go to the
repair shop they will ask you everything to ask looking for the source
of your problem, instead of revising every piece of the car.

salut.

El mié, 14-07-2010 a las 17:51 +0200, Krappies escribió:

Shalom Nestor.

A car I can take to a guy and tell him how to repair it to the finest 
detail, that would be easy.
I am not a IT fundi this make it more difficult but I will try.
Attached are 2 screens that is new ones I have not seen before, the file 
I am working on is very small compare to another one that I have been 
working on for almost a year with no problems. So ram cannot be the 
problem, this one did not give the previous messages it just stopped.
Will try again for more info.
Regards.
Krappies.

Krappies wrote:
> Shalom Nestor.
> 
> A car I can take to a guy and tell him how to repair it to the finest detail, that would be easy.
> I am not a IT fundi this make it more difficult but I will try.
> Attached are 2 screens that is new ones I have not seen before, the file I am working on is very small compare to another one that I have been working on for almost a year with no problems. So ram cannot be the problem, this one did not give the previous messages it just stopped.
> Will try again for more info.
> Regards.
> Krappies.

If we are to have any clue as to what the problem is we need to know
what you where doing when Inkscape crashed. Ideally formulated in a
sequence of steps that we can use to reproduce the problem. For example:
  - Open this document.
  - Select that shape.
  - Click fill/stroke button on the toolbar.
  - Crash.
(Obviously this should include the file that causes the problem, if it
is something that shouldn't become public and you are unable to make a
simpler test file that shows the problem you can mail it to me
personally and I'll take a look.)

The point is that if I can reproduce the problem I can debug it (well,
it's not always that simple, but without being able to reproduce the
problem it becomes pure guesswork).

Hi Nestor or Jasper.
This is the file I have been working on, I was busy filling in detail as 
you
can see on the previous images using "edit by nodes and filling tools 
only.
Also I have included a other file I have been working on over the months
with no problems, this one is for when I have nothing else to do "keeps 
me
busy"
Thanks for your support
Krappies.